Return Policy for Vector Maps in Powerpoint

Due to the digital nature of our products, we generally cannot accept returns unless a confirmed error is identified. Confirmed errors may include:

  • Missing or corrupt files
  • Information in the map demonstrably disagrees with a reputable, official data source for the same year.*

For the second point, to qualify as a confirmed error, the discrepancy with the official data source must be verifiable and documented. Please provide the official source (e.g., government website, recognized organization) when reporting such an issue.

If you encounter a confirmed error, please contact us at [email protected] within 48 hours of purchase with a detailed description of the issue and the link/reference to the official data source.

We will do our best to resolve the problem promptly within 36 hours of confirmation. This may involve offering a replacement file, a patch, or a full refund*.

*Please note: Refunds will only be issued after we have verified the reported error and are unable to provide a satisfactory solution (replacement or corrected file).

We encourage you to review the product descriptions and system requirements carefully before making a purchase. If you have any questions about a product’s suitability for your needs, please don’t hesitate to contact us before your purchase at [email protected].

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

  • Information We Collect: We may collect information you provide during the purchase process, such as your name, email address, and billing information. We may also collect information about your browsing activity on our website.
  • Use of Information: We use the information we collect to process your orders, respond to your inquiries, and improve our website and products. We will not share your personal information with third parties without your consent, except as necessary to fulfill your orders or comply with the law.
  • Data Security: We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
  • Your Choices: You can access, update, or delete your personal information by contacting us at [email protected]. You may also opt out of receiving marketing communications from us.

For more information, please contact us.